Privacy Policy

At Immanuel’s Animal World and Agro-Allied Services Ltd. (IAWAS), your privacy is a priority. This Privacy Policy outlines how we collect, use, and protect the personal and business information you share with us. We are committed to respecting your rights and complying with all relevant data protection regulations, including the Nigerian Data Protection Act (NDPA), the General Data Protection Regulation (GDPR), and other applicable laws.

INFORMATION WE COLLECT

We collect and process the following types of personal and operational data to support the delivery of our agro-allied, livestock, training, and consultancy services:

• Contact Information: Name, email address, phone number, physical address.
• Business/Client Information: Organization or farm name, type of services requested, livestock or agricultural products of interest.
• Payment and Billing Information: Payment details, bank information (if applicable), transaction history.
• Technical Information: IP address, device type, browser type, and interactions with our website or online forms.
• Operational Content: Photos, project notes, or farm-specific information shared during consultations or training programs.

We do not knowingly collect personal data from individuals under 18 years of age without appropriate parental or guardian consent.

HOW WE USE YOUR INFORMATION

IAWAS uses your information solely for legitimate business purposes, including:

• Delivering animal health, agricultural, and consultancy services.
• Processing service requests, orders, and payments.
• Responding to inquiries and providing follow-up support.
• Sending relevant updates, schedules, and reports.
• Improving our products, website, and service experience.
• Complying with legal and regulatory obligations.

You will only receive marketing or promotional messages if you have opted in. You may unsubscribe at any time.

DATA SECURITY

We apply appropriate technical and organizational measures to protect your personal data, including:

• Secure servers and access controls.
• Encrypted payment transactions and communications.
• Staff training on confidentiality and data protection.
• Routine system checks and security updates.

In the unlikely event of a data breach, affected individuals will be notified in accordance with applicable laws.

DATA STORAGE AND RETENTION

Your information is stored securely within Nigeria or in jurisdictions with adequate data protection measures. We retain personal and client data only for as long as necessary to provide our services and meet legal or regulatory requirements.

SHARING INFORMATION WITH THIRD PARTIES

IAWAS does not sell your data. We only share data under the following conditions:

• With trusted service providers who help us deliver our services (e.g., IT support, payment processors).
• When legally required to do so by court order or government request.
• With your explicit permission, for specific project collaborations or referrals.

All third-party partners must agree to safeguard your data in line with this Privacy Policy.

COOKIES AND TRACKING TECHNOLOGIES

Our website may use cookies to:

• Enable essential site features.
• Analyze website traffic and improve performance.
• Remember your preferences for future visits.

You can manage your cookie preferences in your browser settings.

YOUR PRIVACY RIGHTS

Depending on your jurisdiction, you may have rights to:

• Request access to the data we hold about you.
• Correct inaccuracies in your personal information.
• Request deletion of your data (where legally permissible).
• Withdraw consent for marketing communications.

To exercise your rights, contact us via the information below.

THIRD-PARTY LINKS

Our website or communications may contain links to third-party websites. IAWAS is not responsible for the privacy practices or content of those sites. We encourage you to review their policies separately.

CHANGES TO THIS POLICY

We may update this Privacy Policy occasionally to reflect new legal requirements or service changes. Updates will be posted to this page with the revised effective date.